Our Accessibility Statement provides an overview of our commitment to creating an inclusive website. It details the measures we’ve taken, areas we’re working to improve, and guidance for users who need additional support. Check out the statement for more information on our accessibility initiatives.
Note: We are aware that FlowBuddy is being upgraded and therefore some of its features may not be available. This is plan to be available Jan/Feb 2025. Meanwhile we are ensuring our website is compliant as much as possible without the use of additional accessibility widgets. We aim to ensure our adaption is completed by Feb 2025.
Accessibility Statement
1. Active measures
The following measures have been applied on our website.
- Ensure our website is accessibility friendly by building it as close as possible to WCAG guidelines.
- Implement FlowBuddy Accessibility Widget.
2. Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is fully conformant with WCAG 2.1 level AA. Where possible we have tried to conform to the accessibility standards.
3. Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility issues on our website
We try to respond to feedback within 5 business days.
4. Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Microsoft Edge Browser
- Chrome Browser
5. Technical specifications
Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript & (jQuery)
These technologies are relied upon for conformance with the accessibility standards used.
6. Limitations alternatives
Despite our best efforts to ensure accessibility , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
- Some images may not have the alt attribute of "none" or "presentation": Some 3rd party images may not have the alt attribute of "none" or "presentation" because We cannot ensure the quality of 3rd party website applications. We will be checking to see if such alt attributes can be added, or injected with jQuery, or even contact the creators of such 3rd party applications.. If this is effecting your user experience on our website, then please contact us.
- Incorrect H tag: We will be checking the pages to see if we can locate it or report it to the website framework supplier. We apologies that screen readers may wrongly skip to the wrong H tag.
- Contrast Ratio: In some case, the wrong contrast ratio may be reported despite clear contrast between elements and backgrounds.
- The non-functional icons/spacers found on various pages of the website: There may be non-functional icons and spacers across the website, which could pose challenges for users relying on assistive technology. These elements lack appropriate attributes, such as the "role" attribute set to "presentation" or "none," hindering their exclusion from assistive technologies. The inclusion of these elements stemmed from previous design decisions that prioritised visual aesthetics without considering their impact on accessibility standards. Additionally, we're evaluating whether certain non-essential decorative elements can be removed without affecting the overall user experience. We advise users relying on assistive technology to skip over these non-functional elements when navigating the site.
